EDS Shut Off
Expert Diagnostic System (EDS) Decommission – ACTION NEEDED |
Traduction Français-Canadien |
EDS will be decommissioned on September 1, 2024. After the shutdown date, EDS data including active jobs or historical diagnostic information will not be accessible. Going forward, EDS historical data will be available for viewing only through QSOL and Guidanz Service Event Management.
QSOL and INSITE will continue to be available for diagnostics and troubleshooting and will not be impacted by the decommissioning of EDS.
To avoid rework of inflight diagnostic sessions, it is highly recommended that all service providers start using Guidanz Service Event Management or QSOL + INSITE before the decommission date.
Custom Solutions: Service procedures may vary based on each Service Provider and region. Please contact your local leadership/Cummins Representative for available diagnostic and troubleshooting solutions based on your level of service. Cummins’ Digital Service Solutions (replacements) for the EDS are as follows:
| TYPE OF CHANNEL/USERS | DIGITAL SERVICE SOLUTIONS |
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For North American Certified Dealers interested in Guidanz Service Event Management: Contact your Cummins Representative for further information. You can onboard now through the self-serve portal (login here).
Need Help? Contact Cummins Care or guidanz@cummins.com.
| To Access EDS, Click here | FAQs? Click here |